Category Archives: Usability

Las Vegas….gambling on agile?

Posted on April 13, 2010 by Rebecca

OK, I want a catchy title… But I also want to tell you about the upcoming Better Software Conference and Agile Development Practices in Las Vegas June 6-11 where I’ll be presenting a one-day tutorial on Writing Effective Agile Use … Continue reading →

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Junk faxes, print cartridges and canceling-oh my!

Posted on August 19, 2008 by Rebecca Wirfs-Brock

Because two colored ink cartridges are empty (cyan and yellow), my black and white faxes have been piling up in my machine’s buffer. My fax-printer-scanner insisted on having non-empty color cartridges installed. But when there are no color print jobs … Continue reading →

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ATM Activation Update

Posted on September 29, 2006 by Rebecca Wirfs-Brock

I wanted report on what happened when I actually called up to activate my really new ATM card (in case anyone cares). I phoned up the number as the sticker on the card directed me to do and after I … Continue reading →

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Really, we’re just trying to help

Posted on August 28, 2006 by Rebecca Wirfs-Brock

Last Thursday evening I called my bank to report my bank card had been lost. I answered a bunch of questions and the person said they’d mail me my new card within five to seven business days. Boy was I … Continue reading →

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Workarounds vs workthroughs

Posted on April 19, 2006 by Rebecca Wirfs-Brock

Today I had dental implant surgery. The procedure typically takes an hour. I don’t want to go into great, gory detail, but an implant is a titanium tooth root substitute that is inserted into the jawbone after drilling a hole … Continue reading →

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Exceptional exceptions

Posted on November 28, 2005 by Rebecca Wirfs-Brock

I should have known something interesting would happen today when I read my horoscope*: Chug along as planned. Circumstances might create a series of minor emergencies that interrupt your routine. Remain fluid about plans. Today I had a bizarre ATM … Continue reading →

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Exactly what do you mean?

Posted on July 29, 2005 by Rebecca Wirfs-Brock

I spent the past week at the Agile 2005 software conference. What an amazing conference and inspiring group of people! I spent some time with Lynn Miller from Alias who presented a report about how her companysuccessfully integrated User Centered … Continue reading →

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Whole Systems Thinking and Pesky Details

Posted on May 11, 2005 by Rebecca Wirfs-Brock

I wasted an hour today trying to get an email signature line just the way I wanted it. The mail program I use is Eudora. I use it in paid mode. I’m not picking on Eudora so much as I … Continue reading →

Posted in Psychology, Usability | Tagged , | 2 Comments